Knowledge Solution

Fusion’s offering maps a technology or service directly against each component of the 70/20/10 principal:

  • The 70% of on the job learning is supported by a context-sensitive guidance tool that, at the click of a button, instantly finds the answer the user needs.
  • Our leading-edge social learning platform allows experts to capture their knowledge and share it instantly within a corporate YouTube-style environment.
  • Formal education is delivered by instantly accessible learning videos and interactive modules.

The 70/20/10 approach redresses the training balance to reflect the way that learning really takes place in the workplace, resulting in a workforce that learns new skills quickly and gets more tasks completed correctly first time. Not only that, our solution is easy to use and completely tailored to your staff's needs.


Why do we do it this way?

The majority of research supports the idea that most learning occurs according to a 70/20/10 split, whereby:

  • only 10% of learning occurs on formal training courses
  • 20% comes from informal methods such as asking colleagues
  • 70% occurs through on-the-job experience

702010

Fusion Universal is the first company to design a performance and support solution that addresses the whole 100% of learning. Up until now, nearly all learning suppliers have focused on only one component of the 70/20/10 principle - usually the 10% formal course part.

Fusion integrates and aggregates a number of technologies from Silicon Valley and Australia with production services from India and Thailand, along with creative and instructional design services from the UK. This allows us to bring ‘best of breed’ learning and support solutions to our Global 500 clients, including BT, Vodafone, Barclays and HCA.